How consumers rate LIPA and other companies

Here are the most recent scores in the American Customer Satisfaction Index for the 226 companies measured each year. The Long Island Power Authority rated next to last. ASCI says that because its methodology is the same across all economic sectors, industries, and companies, it is possible to make comparisons between companies.

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Company name Score
H.J. Heinz 89
Clorox 88
Toyota 87
Mars 87
Lexus 87
Cadillac 87
Apple 87
Amazon 86
Lincoln 86
Mercedes-Benz 86
United Parcel Service 85
PepsiCo 85
Newegg 85
Honda 85
Coca-Cola 85
Buick 85
Volkswagen 84
SABMiller 84
Quaker 84
Publix 84
Nordstrom 84
Nissan 84
Nestle 84
Hill's Pet Nutrition 84
Hershey 84
Ford 84
Dial 84
Colgate-Palmolive 84
Google 83
Hyundai 83
Kraft Foods 83
Overstock 83
Sempra Energy 83
VF 83
GMC 83
General Mills 83
Atmos Energy 83
BMW 83
ConAgra Foods 83
Costco 83
Dole Food 83
FedEx 83
Olive Garden 82
Procter & Gamble 82
Red Lobster 82
Sara Lee 82
State Farm 82
Unilever 82
Whirlpool 82
Nestle Purina PetCare 82
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of 226 records