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How consumers rate LIPA and other companies
Here are the most recent scores in the American Customer Satisfaction Index for the 226 companies measured each year. The Long Island Power Authority rated next to last. ASCI says that because its methodology is the same across all economic sectors, industries, and companies, it is possible to make comparisons between companies.
Showing
of 226 records
| Company name | Score |
| Delta | 56 |
| Long Island Power Authority | 58 |
| Charter Communications | 59 |
| Time Warner Cable | 59 |
| Northeast Utilities | 59 |
| Comcast subscription TV service | 59 |
| US Airways | 62 |
| American | 63 |
| Continental | 64 |
| UnitedHealth | 65 |
| Facebook.com | 66 |
| AT&T Mobility | 66 |
| Cox Communications | 67 |
| DISH Network | 67 |
| Aetna | 67 |
| Blue Cross and Blue Shield | 68 |
| Bank of America | 68 |
| AT&T (U-verse) | 68 |
| Comcast fixed-line telephone service | 69 |
| DIRECTV | 69 |
| HuffingtonPost.com | 69 |
| LA Department of Water & Power | 69 |
| Pepco Holdings | 69 |
| PG&E | 69 |
| Wal-Mart | 69 |
| CenturyLink | 70 |
| Exelon | 70 |
| JPMorgan Chase | 70 |
| T-Mobile | 70 |
| Wal-Mart | 70 |
| Verizon Communications | 71 |
| Consolidated Edison | 71 |
| AT&T | 71 |
| Cox Communications | 72 |
| DTE Energy | 72 |
| McDonald's | 72 |
| Sprint Nextel | 72 |
| United | 72 |
| Verizon Communications (FiOS) | 72 |
| Verizon Wireless | 72 |
| Citigroup | 73 |
| CVS Caremark | 73 |
| Qwest Communications | 73 |
| Nokia | 73 |
| NYTimes.com | 73 |
| Wells Fargo | 73 |
| Wyndham | 73 |
| Choice | 74 |
| CNN.com | 74 |
| MSNBC.com | 74 |
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of 226 records