How consumers rate LIPA and other companies

Here are the most recent scores in the American Customer Satisfaction Index for the 226 companies measured each year. The Long Island Power Authority rated next to last. ASCI says that because its methodology is the same across all economic sectors, industries, and companies, it is possible to make comparisons between companies.

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Company name Score
AB Electrolux 78
ABCNews.com 77
Acer 77
Adidas 80
Aetna 67
Allstate 78
Amazon 86
Ameren 78
American 63
American Electric Power 79
Anheuser-Busch InBev 81
AOL 75
Apple 87
Ask.com 80
AT&T 71
AT&T (U-verse) 68
AT&T Mobility 66
Atmos Energy 83
Bank of America 68
Barnes & Noble 79
Best Buy 77
Best Western 76
Bing.com 82
Blue Cross and Blue Shield 68
BMW 83
Borders 80
Buick 85
Burger King 75
Cadillac 87
Campbell Soup 79
CenterPoint Energy 82
CenturyLink 70
Charles Schwab 79
Charter Communications 59
Chevrolet 82
Chili's Grill & Bar 79
Choice 74
Chrysler 76
Citigroup 73
Clorox 88
CMS Energy 75
CNN.com 74
Coca-Cola 85
Colgate-Palmolive 84
Comcast fixed-line telephone service 69
Comcast subscription TV service 59
Compaq 75
ConAgra Foods 83
Consolidated Edison 71
Continental 64
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