How consumers rate LIPA and other companies

Here are the most recent scores in the American Customer Satisfaction Index for the 226 companies measured each year. The Long Island Power Authority rated next to last. ASCI says that because its methodology is the same across all economic sectors, industries, and companies, it is possible to make comparisons between companies.

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Company name Score
YouTube.com 74
Yahoo! 79
Xcel Energy 74
Wyndham 73
Winn-Dixie 75
Wikipedia.org 78
Whole Foods 80
Whirlpool 82
Wendy's 77
Wells Fargo 73
WellPoint 74
Walgreen 75
Wal-Mart 70
Wal-Mart 69
Volkswagen 84
VF 83
Verizon Wireless 72
Verizon Communications (FiOS) 72
Verizon Communications 71
USATODAY.com 76
US Airways 62
UnitedHealth 65
United Parcel Service 85
United 72
Unilever 82
U.S. Postal Service 79
Tyson Foods 79
Travelocity 79
Toyota 87
Touchstone Energy Cooperatives 81
TJX 78
Time Warner Cable 59
TD Ameritrade 78
Target 80
Taco Bell 76
T-Mobile 70
Supervalu 74
State Farm 82
Starwood 79
Starbucks 80
Staples 79
Sprint Nextel 72
Southwest 81
Southern Company 81
Sempra Energy 83
Sears 76
Sara Lee 82
Samsung Electronics 74
Sam's Club 81
Salt River Project 81
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of 226 records