General FAQ:

Q:Can my gift certificate be used to purchase merchandise or Gift Cards?

A:It is up to the advertiser's discretion.

Q:The business I bought a gift card for is no longer open.

A:The business assumes full responsibility to fulfill the full value of the gift certificate. Newsday and newsday.com is not responsible for fulfilling or replacing the gift certificate value for any business that is no longer open.

Q:When do the certificates go on sale?

A:Each week, new certificates go on sale at 9am EST that morning depending on the deal being offered. Those certificates will be available for purchase until they are all sold.

Q:How do I pay for my certificate?

A:Newsday uses PayPal as its transaction vendor. You can either enter your credit card info or pay using PayPal by signing into your account. Want to know more about PayPal. Click here.

Q:Why can't I see the certificates on sale?

A:Please refresh your browser as a first step. Click on the "More Info" button and you should see a "Buy Now" button or a "Sorry, this certificate is Sold Out." If you are still having technical difficulty, please click here.

Q:How long will it take to get the certificates?

A:It takes 7 - 10 business days from the date of purchase to receive the certificate.

Q:I ordered my certificate and it has not come in the mail. What do I do?

A:Click here to email the Newsday.com NewsdayDeals fulfillment center

Q:Can I pick up the certificate at the Newsday?

A:Unfortunately, all Newsday.com certificates must be mailed to the address on record for the transaction.

Q:What should I do if I want my certificate mailed somewhere other than my billing address?

A:PayPal allows you to change your shipping address as you are confirming your address.

Q:When do the certificates expire?

A:6 months from "feature" date

Q:How many deals can I purchase?

A:1

Q:What is the denomination of the certificate(s)?

A:The denominations depend on the advertiser's offer.

Q:Will I get cash back for unused portion?

A:No.

Q:Can the certificate be used for multiple visits until credit is fully used?

A:It is up to the advertiser's discretion.

Q:Can the certificates be used at other locations other than the one listed?

A:It is up to the advertiser's discretion.

Q:Can I use more than one certificate per visit?

A:No.

Q:Can the certificate be used for gratuity?

A:No.

Q:Can the certificate be used with other promotional offers?

A:It is up to the advertiser's discretion.

Dining Deals FAQ:

Q:Can my Gift certificate be used to as part of the payment for a catered event?

A:It is up to the advertiser's discretion.

Q:Can my gift certificate be used to purchase merchandise or Gift Cards?

A:It is up to the advertiser's discretion.

Q:When do the restaurant certificates go on sale?

A:Each week, new restaurant certificates go on sale at 9am EST on Friday morning. Those certificates will be available for purchase until they are all sold.

Q:It is 9am on Friday, why can't I see the certificates on sale?

A:Please refresh your browser as a first step. Click on the "More Info" button and you should see a "Buy Now" button or a "Sorry, this certificate is Sold Out." If you are still having technical difficulty, please click here.

Q:What is the denomination of the certificate(s)?

A:$25.00, $50.00 or $100.00, depending on restaurant offer.

Q:How many certificates per order?

A:1

Q:Can this certificate be used to purchase alcohol?

A:It is up to the advertiser's discretion.

Beauty Deals FAQ:

Q:When do the spa/salon certificates go on sale?

A:Each week, new spa/salon certificates go on sale at 9am EST on Thursday morning. Those certificates will be available for purchase until they are all sold.

Q:It is 9am on Thursday, why can't I see the certificates on sale?

A:Please refresh your browser as a first step. Click on the "More Info" button and you should see a "Buy Now" button or a "Sorry, this certificate is Sold Out." If you are still having technical difficulty, please click here.

Q:What is the denomination of the certificate(s)?

A:$25.00, $50.00 or $100.00, depending on the spa/salon offer.

Q:How many certificates per order?

A:1

All Sales Final. Questions or comments? Click here